Video Remote Interpreting (VRI) Services
When seeing each other matters, connect to a certified interpreter on video in seconds. Spoken languages and sign language, on any device, around the clock.
What is Video Remote Interpreting?
Video Remote Interpreting (VRI) is on-demand interpreting delivered over live video, so both parties can see each other as well as hear each other. It is used when visual cues carry meaning: a clinician reading a patient's discomfort, a caseworker building trust, or any session involving sign language.
Ad Astra provides you with our leading technology platform to ensure that you can take advantage of on-demand video remote interpreting services, whether you need spoken language or ASL interpreting. Connecting with our vast network of trained interpreters through your phone or computer is just one click away.
Connect to a video interpreter in three steps
You can access our Video Remote Interpreting platform through a phone number and a unique PIN. It is available 24 hours a day, every day of the year.
Open the platform
Start from the AdAstraConnect app or web, or dial in with your unique PIN.
Choose your language
Select any of 300+ spoken languages or request American Sign Language.
Connect on video
You are matched with a qualified interpreter in seconds, on an encrypted connection.
Where video makes the difference
Telehealth and clinical care
A hospital uses VRI to facilitate communication between doctors and patients with limited English proficiency, supporting accurate diagnosis and treatment.
Sign language access
VRI is the fastest route to an ASL interpreter when no one is available on site, supporting ADA accessibility obligations.
Legal consultations
Read body language and confirm understanding during client consultations and remote proceedings.
Crystal-clear video and audio
Clear picture and stable sound so nothing is lost, with interpreters vetted on camera framing, audio, and connection speed.
Secure and compliant
Secure, encrypted connections for compliance with HIPAA and other data protection requirements.
Works with your tools
Use the Ad Astra platform, or bring interpreters into Zoom, Microsoft Teams, or Webex.
Run VRI alongside every other service you use
AdAstraConnect brings video, phone, and in-person interpreting into one dashboard, so your team requests sessions in one place and your administrators see all of it in one report.
- Launch a video session on demand, day or night
- Combine VRI with OPI and in-person services in one platform
- Track usage, spend, and session history in real time
- Role-based permissions across departments and locations
- Full encryption and audit trails on every session
How we qualify every interpreter
There is little margin for error in interpreting, so every Ad Astra interpreter clears a five-stage screening process before taking a single assignment.
Verified command of both languages, in and out.
Certifications and professional credentials confirmed.
Identity verified, with background checks for on-site work.
Digital competency checks on the tools used in session.
Camera framing, sound quality, and internet speed assessed.
Built for regulated environments
Ad Astra interpretation follows strict federal and industry regulations, ensuring safe and reliable communication across every environment we support.
Not sure this is the right fit?
Ad Astra delivers interpretation four ways. Compare them on the interpretation services overview.
Frequently asked questions
Video Remote Interpreting is on-demand interpreting delivered over live video, so participants can see and hear each other. It supports both spoken languages and sign language, and is used when visual cues matter to understanding.
OPI is audio-only and ideal for quick or urgent calls. VRI adds video support for visual cues and sign language interpreting.
VRI is for on-demand sessions delivered on the Ad Astra technology platform. Virtual Interpreting is for scheduled sessions delivered on your preferred platform, such as Zoom, Microsoft Teams, or Google Meet.
Yes. Ad Astra provides American Sign Language interpreting over VRI, guided by our internal Deaf Leadership team. VRI is often the fastest way to reach a qualified ASL interpreter when none is available on site.
Sessions connect in seconds. VRI is available 24 hours a day, 7 days a week, 365 days a year.
Yes. VRI sessions run over secure, encrypted connections and follow HIPAA, ADA, and Title VI requirements, with audit trails on every session.
No special equipment is required. VRI works on a phone, tablet, or computer with a camera and an internet connection.
Ad Astra provides interpretation in more than 300 spoken languages, dialects, and signed languages.
Book interpreters for your next session
Send us the date, platform, languages, and subject matter, and we will match the right interpreters.
- A response within 10 minutes during business hours
- Pricing built for your volume, not a generic rate card
- A dedicated client success manager and project manager
- Answers on HIPAA, Title VI, ADA, and integration requirements
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