In-Person Interpretation for Federal Biomedical Research
A federal biomedical and public health research agency needed a high volume of in-person interpreters trained in medical and scientific communication. Ad Astra has filled about 16,000 appointments over four years.
About the client
A U.S. government agency leading biomedical and public health research needed a high volume of in-person interpreters trained specifically in medical and scientific communication.
Research teams work with patients from many countries, many with limited English proficiency. Skilled interpreters were critical to the research itself.
What the research required
- Fluency in complex medical and scientific terminology
- In-person delivery for every assignment
- A high degree of cultural sensitivity and nuance
Medically qualified interpreters, at research scale
16,000+ linguist network
Access to Ad Astra's network of more than 16,000 trained linguists.
Accredited training
Additional in-house training through Ad Astra's accredited Training Department, so every interpreter was medically qualified.
The soft skills that matter
Interpreters who bring the cultural sensitivity and nuance the client's research requires.
Years of high-stakes research support
Partner since 2017
A relationship built over years of high-stakes research support.
About 16,000 appointments
In-person interpretation appointments filled with trained linguists over a four-year period.
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See what changed for other organizations
Every Ad Astra case study covers the challenge, the solution, and the measurable results.
Johns Hopkins Medicine: A Partnership Since 2010
Live interpretation around the clock across 40 sites, built into the systems clinicians already use. The program achieved 100% compliance in its annual audit against Joint Commission standards.
Read the case studyMedStar Health: Better Patient Communication at Lower Cost
MedStar Health partnered with Ad Astra to strengthen care delivery through better multilingual support. Translation accuracy reached 99%, patient satisfaction rose from 70% to 90%, and language service costs fell by 25%.
Read the case studyMedStar Health: Real-Time Communication in Every Consultation
How on-site CART and video remote interpreting helped MedStar Health give patients timely, accurate medical information, earning more than 99% positive feedback on accessibility and communication.
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