Best Practices for Multilingual Customer Service

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When people can’t get help in their native language, it causes them pain and frustration. They feel like you don’t care about what they are going through.Your multilingual customer service approach will make sure that every one of your customers knows how much you appreciate them and their business.So today, we’re sharing with you the Best Practices for Multilingual Customer Service! 

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Funny Stories About Over the Phone Interpreting

Ad Astra Blog - Funny Stories About Over the Phone Interpreting

Over the phone interpreting (OPI) has become a critical life-line for many during the last few years of the pandemic. This easy to use and straightforward communication access method can pair most any language combination for an individual with a qualified interpreter via telephone.We sat down with 3 of our Ad Astra over the phone interpreter superstars to learn more about them and their work.

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From the Mouths of OPI Interpreters

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Over the phone interpreting (OPI) has become a critical life-line for many during the last few years of the pandemic. This easy to use and straightforward communication access method can pair most any language combination for an individual with a qualified interpreter via telephone.We sat down with 3 of our Ad Astra over the phone interpreter superstars to learn more about them and their work.

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Why These Are The Top 5 Most Difficult Languages to Translate

Ad Astra The Top 5 Most Difficult Languages to Translate Blog

In this day and age, we connect and work with people from all around the world. Most of us will agree that the world has gotten smaller with the new technology and travel possibilities. With this change, we are also more connected to different cultures, languages, and dialects. To understand what is going on in the world, think about the news, art, media, and other critical resources. How do we access this content? Through translation of course! Without translation, we wouldn’t be able to understand each other.

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What International Translation Day Means To Ad Astra

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September 30th marks International Translation Day. It’s a day to put a spotlight on one of the most unseen and thankless components of the written word in a global space. Translation is no mere press and click language conversion, it’s an incredibly artful and deliberate process of finding meaning for meaning across cultures, histories, and people. A good translation is one that you don’t even think of as you read it, one that entirely matches the intent and voice of the source material.

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Language Industry Scams That Exist

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The language industry is an industry not very well known to most of us. But, nonetheless, there are moments in our lives where we might come across language companies in our day-to-day work. With increased globalization and international teams comes the need for both companies and freelancers to better understand how to safely exchange services and money. One of the downsides and dangers of this rapid industry growth that there are also ” companies” or “translators” pretending to offer you services you are looking for but end up scamming you. To prevent getting scammed there are a few key things to watch out for.

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Translation Process Do’s and Don’ts

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The rendering from one language to another is not as easy a process as it may seem. A great understanding of the language and its culture, lots of experience, and excellent writing skills are needed to deliver a great translation that serves its purpose. In this guide we take a deep dive in to Translation Process Do’s and Don’ts to help you get a sense of just how much care and craft goes in to high quality translations.

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The Countries With the Most Official Languages and How They Translate

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With more than 6,500 languages worldwide, it is not uncommon for countries to have more than one official language. An official language has a legal status and is the most used throughout the nation in politics, government and education.But for a host of reasons, not every country can agree on only one language, and that results in countries having as many as 37 official languages. We’ll explore the top 5 countries with the most official languages and how they translate them.

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