How we help academic institutions with language accessibility

Ad Astra Blog Header How we help academic institutions with their accessibility

It’s critical that we as a nation support our college students that are English Learners (EL) and Deaf & Hard of Hearing (Deaf & HoH).According to the National Association for the Deaf, 1.3% of all currently enrolled college students are Deaf. A broader public school statistic from the National Center for Education Statistics puts some 10.4% (or 5.1 million students) in the category of students learning spoken English.

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What is the difference between community interpreting and non-community interpreting?

Ad Astra Blog Header What is the difference between community interpreting and non-community interpreting

Interpreting has taken on an even more critical role since the pandemic and taken center stage in many of the political talks, negotiations and debates that so many of us follow on a daily basis.  

But did you know that there are distinct separations in the types of interpreting fields that interpreters find themselves in?  

In this piece we’ll explore the differences between community interpreting and non-community interpreting.  

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Your Intro to Using OPI

Ad Astra blog Header Your Intro to Using OPI

Do you want to communicate with a client or patient that doesn’t speak your language? Then over the phone interpreting is just what you might need!Over-the-phone interpretation (OPI) is a remote interpretation service offered by language services providers to facilitate communication between parties who speak different languages through the form of a three-way call.In a modern, hyper-connected world, OPI is also commonly used by companies that seek to reach and retain multicultural customers.

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What’s the Difference Between Translation and Localization?

Ad Astra Blog

For most of human history, geography determined who you could form relationships with. Even if you weren’t locked in by mountain ranges or wholly dependent on living next to a water source for your survival, you could only access the people immediately around you at any given time. That couldn’t be more different from the world we live in today. Now, a total of five billion people use the internet to stay in touch with friends and conduct any number of other activities.

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How and Why To Localize Your SEO Materials

Ad Astra Blog Header How and Why To Localize Your SEO Materials

Suppose your product is a resounding success in your current market. You might be thinking, “my fellow Americans love my product, and I’ll bet people elsewhere will love it too”. You’re excited about international expansion, but first, you need to ready your website. So, how do you tailor your website to people who speak different languages and hail from other cultures? If you’ve pondered this question, you’re in the right place.  Our helpful guide will outline exactly how and why you should localize your SEO materials.

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Best Practices for Multilingual Customer Service

Ad Astra Best Practices for Multilingual Customer Service Blog Header

When people can’t get help in their native language, it causes them pain and frustration. They feel like you don’t care about what they are going through.Your multilingual customer service approach will make sure that every one of your customers knows how much you appreciate them and their business.So today, we’re sharing with you the Best Practices for Multilingual Customer Service! 

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Funny Stories About Over the Phone Interpreting

Ad Astra Blog - Funny Stories About Over the Phone Interpreting

Over the phone interpreting (OPI) has become a critical life-line for many during the last few years of the pandemic. This easy to use and straightforward communication access method can pair most any language combination for an individual with a qualified interpreter via telephone.We sat down with 3 of our Ad Astra over the phone interpreter superstars to learn more about them and their work.

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